Senior Network Engineer (Day Shift)

Posted 3 years ago

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Essential Duties & Responsibilities

  • Implement, configure, and support all enterprise network systems globally
  • Support Multitenant environment.
  • Adhere to all Service Level Agreements established with the user community
  • Create reports and establish operational guidelines for the Global Network and Unified Communications environments
  • Implement business continuity practices for network management
  • Support data center environment by providing support to systems engineers
  • Monitor network performance, diagnose network issues, and perform emergency and scheduled maintenance
  • Provide support to Operations relating to network problems
  • Maintain network configurations to provide performance monitoring/tuning of all global systems
  • Keep the Information Systems staff and customers informed of the status and resolution of issues; update the
  • Participate in strategic initiatives by performing technical project activities
  • Evaluate network system upgrades and management software patches
  • Create and maintain automated systems and procedures for network operations
  • Work to minimize downtime impact on users through accurate planning of scheduled downtimes and quick problem resolution for unscheduled downtimes
  • Follow the established standards for writing and documenting projects and network configurations
  • Contribute to the development of new standards and/or the modification of existing standards
  • Work on special assignments as they arise

Knowledge, Skills & Qualifications

  • Knowledge in supporting global sites utilizing MPLS, Internet, Software Defined WAN technologies
  • Knowledge of network security technologies (Firewalls, IPS, SIEM)
  • Knowledge of wireless network technologies ( Meraki, Aerohive, Cisco)
  • Knowledge of standardized processes, and operational automation
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Strong analytical and problem solving skills
  • Excellent collaboration skills and able to work in a team environment
  • Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Education and Experience

  • Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, related IT field or equivalent work experience
  • Minimum 3 years of experience in network engineer experience
  • Network-related certification preferred
  • Experience in network technologies and products from Cisco, Palo Alto, Viptela, Arista, Aruba.
  • Experience in developing and implementing business continuity and disaster recovery practices
  • Experience in Cisco Unified Communications, LAN/WAN acceleration, and load balancers

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