Senior Network Engineer (Day Shift)
Posted 3 years ago
Essential Duties & Responsibilities
- Implement, configure, and support all enterprise network systems globally
- Support Multitenant environment.
- Adhere to all Service Level Agreements established with the user community
- Create reports and establish operational guidelines for the Global Network and Unified Communications environments
- Implement business continuity practices for network management
- Support data center environment by providing support to systems engineers
- Monitor network performance, diagnose network issues, and perform emergency and scheduled maintenance
- Provide support to Operations relating to network problems
- Maintain network configurations to provide performance monitoring/tuning of all global systems
- Keep the Information Systems staff and customers informed of the status and resolution of issues; update the
- Participate in strategic initiatives by performing technical project activities
- Evaluate network system upgrades and management software patches
- Create and maintain automated systems and procedures for network operations
- Work to minimize downtime impact on users through accurate planning of scheduled downtimes and quick problem resolution for unscheduled downtimes
- Follow the established standards for writing and documenting projects and network configurations
- Contribute to the development of new standards and/or the modification of existing standards
- Work on special assignments as they arise
Knowledge, Skills & Qualifications
- Knowledge in supporting global sites utilizing MPLS, Internet, Software Defined WAN technologies
- Knowledge of network security technologies (Firewalls, IPS, SIEM)
- Knowledge of wireless network technologies ( Meraki, Aerohive, Cisco)
- Knowledge of standardized processes, and operational automation
- Strong customer service skills
- Excellent verbal and written communication skills
- Strong analytical and problem solving skills
- Excellent collaboration skills and able to work in a team environment
- Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously
Education and Experience
- Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, related IT field or equivalent work experience
- Minimum 3 years of experience in network engineer experience
- Network-related certification preferred
- Experience in network technologies and products from Cisco, Palo Alto, Viptela, Arista, Aruba.
- Experience in developing and implementing business continuity and disaster recovery practices
- Experience in Cisco Unified Communications, LAN/WAN acceleration, and load balancers