PCM - About us

Greetings! We are excited about your interest in PCM, one of the fastest-growing direct marketers of technology solutions for businesses, government agencies, educational institutions, and consumers! As part of the PCM family, we are proud to have our largest affiliated office located here in Metro Manila. Over the past years, we have expanded our operations to Mandaluyong (Edsa Central) and grown to almost 700 team members working in a wide range of fields, including:

Customer Service
Accounting
Tech support
IT
Sales
Marketing
Human Resources

The PCM team is built on a tradition of excellence, hard work, and achievement. With a workforce that spans from Montreal, Canada, to El Segundo, California, and beyond, our organization encourages a culture of teamwork through commitment and dedication. Many of our team members have continued to build upon their dreams of learning and developing as successful business people. You'll find that we are a company that welcomes new ideas and creativity, and we consistently reward hard work and initiative. We are also committed to offering high-quality and cost-effective healthcare plans, financial programs, and other benefits as we strive to assist in the well-being of our team members.

Contact us today to learn about our exciting pace of growth and development. Your employment with us keeps you up to date in the world of business and consumer technology. It's a dynamic, challenging, and rewarding career.

If you're already a winner, or if you're on your own personal road to success, the team at PCM is waiting to hear from you. Reach for the stars with us!

Rory Zaks

Country Manager of

PCM is one of the fastest growing direct marketers of technology solutions for businesses, government agencies, educational institutions and consumers. We are committed to offering high-quality and cost-effective healthcare plans, financial programs and other benefits as we strive to assist in the well-being of our team members.

Mission

In a competitive world, the winners are those who stand out from the crowd.

It is our mission to provide a second to none customer experience based on anticipating our customer's needs and then exceeding their expectations.

Words such as "cannot" and "impossible" are not in our vocabulary.

We will thrill our customers with our can-do attitude.

We must deliver value to our business and our customers through consistent high levels of customer service.

Vision

PCM will be a company renowned for its professionalism, integrity and respect for customers and staff.

PCM will be an employer of choice, known for its great working environment, excellent long term career opportunities and commitment to staff development.

Company Background
Our Core Values
Executives
Benefits

Executive Team

Frank F. Khulusi, Chairman, CEO & President - PCM, Inc. Co-founder of PCM, Inc., Mr. Khulusi has served as Chairman of the Board and Chief Executive Officer since the company’s inception in 1987. He also served as President until July 1999 and resumed the office of President in March 2001. Mr. Khulusi attended the University of Southern California.

Brandon H. LaVerne, Chief Financial Officer - PCM, Inc. Mr. LaVerne was appointed as Chief Financial Officer by the Board of Directors effective July 2008. Mr. LaVerne previously served as Interim Chief Financial Officer, Chief Accounting Officer and Treasurer of the Company since June 2007, and will continue to serve as the Company's principal financial and accounting officer. Prior to his appointment, Mr. LaVerne served as Vice President and Controller and has been with the company since October 1998. Prior to joining the company, Mr. LaVerne worked for Computer Sciences Corporation, and started his career with Deloitte & Touche LLP. Mr. LaVerne received his B.S. in Accounting from the University of Southern California and is a Certified Public Accountant.

Simon M. Abuyounes, President – PCM Logistics, LLC Mr. Abuyounes was appointed as President of AF Services in June 2005. Prior to his appointment, Mr. Abuyounes has served as Senior Vice President of Operations since July 1998 and Vice President of Internet Engineering from May 1996 until July 1998. Mr. Abuyounes served as Director of Distribution from June of 1995 until May 1996. Prior to joining the company, Mr. Abuyounes has held various Engineering/managerial positions with over 10 years of experience in Engineering and management responsibilities. He is a graduate of Ohio State University with a M.S. degree in Engineering.

Robert I. Newton, General Counsel - PCM, Inc. Mr. Newton joined the company in June 2004 as and currently serves as Executive Vice President and General Counsel. Mr. Newton was Of Counsel in the corporate practice group of Morrison & Foerster LLP from February 2000 until joining PCM, Inc. Prior to his employment at Morrison & Foerster LLP, Mr. Newton was a partner in the corporate practice group of McDermott, Will & Emery LLP. Mr. Newton received a B.B.A., with highest honors, and a J.D., with honors, from the University of Texas at Austin.

Joseph B. Hayek, President – PCM SARCOM, Inc. Mr. Hayek was appointed as President of PCM SARCOM, Inc effective July 1, 2012. Mr. Hayek previously served as Executive Vice President, Corporate Development and Investor Relations from March 2008 when he joined the company through June 2012. From August of 2000 to March 2008, Mr. Hayek worked in corporate finance at Raymond James & Associates, an investment banking firm, where he most recently served as a Senior Vice President and headed the firm’s Supply Chain Technologies Practice. Before joining Raymond James, Mr. Hayek was an investment banker in the technology group at Wachovia Securities. Mr. Hayek also worked for the Eastman Kodak Company. Mr. Hayek holds an MBA from Duke University’s Fuqua School of Business and a B.S. in Business from Miami University in Oxford, Ohio.

Established as a small subsidiary of PCM, Inc. in June, 2005, we have grown into a large company with an ever increasing workforce. PCM started out using borrowed space, courtesy of Greenfield Development Corporation on Mayflower Street in Mandaluyong. Just three months later, the PCM family had moved into a new – though only partially constructed – office on the second floor of the EDSA Central Pavilion Building. Amidst the ongoing construction, new team members continued to fill the many vacant cubicles.

During this early phase, the President shuttled back and forth between PCM's Headquarters in Torrance, California and the Philippines to supervise operations, and Executives from California became regular guests of PCM in Manila.

Office construction continued until June, 2006, and both staff numbers and space requirements continued to grew steadily. By early 2008, PCM decided it needed to expand yet again and develop another office wing to house another 100 team members. This wing was occupied by mid-September, 2008.

Speed, Energy and Enthusiasm

We will demonstrate speed, energy and enthusiasm in everything we do.

Surprise and delight internal and external customers with the speed of your responsiveness.

Passion is contagious; so is complacency. Your actions determine which wins out.

We have a shared responsibility for speed; the slowest step in a process has a bigger impact than the fastest. None of us can move fast unless we all move fast.

There is an "I" in team

"I" stands for the individual. Each of us is accountable for our individual performance.

Any action we take that impacts a co-worker in a positive way will improve their ability to Wow! our customers. The opposite is also true.

If you find a problem, do something about it – even if it is not "your" problem.

Continue to increase your contribution to the team by pursuing personal growth and learning.

Every day, each "I" in PCM has the opportunity and the responsibility to make a positive difference for the team. What have you done today to make our team better?

Wow! our customers

Wow!ing our customers goes beyond customer satisfaction. We Wow! customers by creating a customer experience so compelling that they can't envision going to a competitor and they become Raving Fans who actively promote us.

Success comes from never being satisfied

Complacency is the enemy of success. Each of us must passionately embrace and drive improvement, innovation and efficiency. It is through this passion that we can do more with less.

Don't let the fear of failure stop you from trying something new to help us innovate or improve – to err is human.

Together, as one team, we can conquer the world

We are one team working toward one goal – Wow!ing our customers and turning them into Raving Fans.

Regardless of what subsidiary, department or location, we are all part of the same family. We have one mission. One destination. To conquer the world!

Teamwork allows us to achieve that which would not be possible by working alone. Tear down the walls that stand between us.

PCM Locations

PCM and its Divisions

PCM, Inc. is a value added direct marketer of technology products, services and solutions, providing advanced technologies and engineering capabilities nationwide.

PCM Manila provides IT services, customer and technical support, advertising, graphics, marketing and accounting, among others, to PCM’s headquarters and subsidiaries throughout the U.S. and Canada.

PCM Services provides business technologies that combine hardware, software and services into total solutions.

PCM Sales is a key provider of technology products and their related services and solutions to small and mid-sized businesses with fewer than 1,000 team members.

PCM Canada is focused on relationship telesales, selling technology products to small and medium size businesses in the U.S.

PCMG is a value-added direct market reseller of IT products and services to government, education & healthcare agencies nationwide, as well as the public sector.

PCM HealthDynamix provides IT design, implementation, and change management services to end users in healthcare markets.

PCM SARCOM is a reseller and services organization that delivers solutions nationally to customers in the mid-market and enterprise commercial segments.

PCM Logistics, LLC houses all administrative and fulfillment services of PCM, Inc., including accounting, advertising, distribution, human resources and more…

PCM NSPI addresses the two biggest challenges facing businesses today: Finding the right technology to support business initiatives and optimizing those technology investments to deliver results to the business.

About us

Mission

Vision

Executive Team

BENEFITS, HEALTHCARE AND WELL-BEING

PCM Locations

PCM and its Divisions